Privacy Policy for GiftNest

GiftNest (“we”, “our”, or “us”), operated by Apexio Sparx Technology Pvt Ltd, values the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://payque.giftnest.co.in and use our gift voucher shopping services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping or billing address

  • Payment information (via secure payment gateways)

1.2 Non-Personal Information:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited, time spent, and interactions on the site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for purposes such as:

  • Processing and fulfilling orders

  • Communicating about your account, transactions, and promotions

  • Providing customer support

  • Improving our website, products, and services

  • Preventing fraud and ensuring security

  • Complying with legal obligations

We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party partners who assist in payment processing, delivery, customer service, and marketing.

  • Legal Authorities: When required by law or to protect our rights, customers, and users.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

All third parties are required to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on GiftNest. These help us:

  • Remember your preferences

  • Track website usage

  • Personalize content and offers

You can control or disable cookies through your browser settings, though some features of our website may not function properly without them.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those sites separately.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request the deletion of your information

  • Opt-out of marketing communications

  • Object to the processing of your personal data

To exercise these rights, contact us at info@apexio.co.in.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.” Continued use of our website after changes implies your consent.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Apexio Sparx Technology Pvt Ltd
Brand Name: GiftNest
Website: https://payque.giftnest.co.in
Email: info@apexio.co.in
Phone: +91 63702 02341
Address: DCB 321, DLF Cybercity, Infocity Road, Patia, Bhubaneswar, Odisha – 751024